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FAQ

WHAT PRODUCTS AND SERVICES CAN NOT JUST BUSINESS CARDS OFFER ME ?

Q. What type of products does Not Just Business Cards print?

A. We print :

‣ Business Cards ‣ Letterhead ‣ Flyers ‣ Post Cards
‣ With Comps ‣ Envelopes ‣ Notepads ‣ Carbonless Books
‣ Presentation Folders ‣ Banners ‣ Magnets ‣ Labels
‣ Calenders ‣ Greeting Cards ‣ Invitations ‣ Bookmarks
‣ Posters ‣ CD Covers ‣ Coasters ‣ Pens

 
PLUS we do Laminating - Binding and more !

We are NOT Just Business Cards !

 

DESIGN AND TECHNICAL QUESTIONS

Q. What if I don't have a design of my own ready?

A. We also offer a graphic design service, just phone, email or call in store to discuss your requirements and receive a personalised quote for your design needs.

 

Q. Can I design my own business cards or other products ?

A. Absolutely. Just email us your design, or call in store with your design on USB or other storage device. Be sure to check with us for Tech Specs for your product to avoid delays.

 

Q. Can I chose the colours I want ?

A. You can chose the colours you want, whether designing the artwork yourself or having us do that for you.

If you are designing the artwork yourself just remember that Pantone, CMYK and RGB are not the same. If you are wanting a very particular colour or shade please contact us for details on how to best match your requirement.

 

Q. Can I be sure the colours in my design will be an exact match for the final printed product ?

A. We always endeavour to get the colours as you request them. However in printing many factors can influence how the final product looks. This includes the variations in hardware and software used, calibration issues, the type of paper and card stocks used etc. Please note that colours as they appear on screen will not necessarily match the colours in the final printed product, similarly any colour proofs supplied are not an exact match but an indication only.

It should be noted too that colour variations can occur from reprint to reprint, stock to stock, front to back, and job to job. 

 

Q. What is your preferred file format if I am designing my own artwork ?

A. Ideally we prefer to receive designs in pdf format, in a high resolution, (minimum 300 dpi). A jpeg file may also be suitable, contact us if you require assistance with supplying your artwork to us.

 

Q. Will I get to see a proof of my design before it is printed ?

A. Yes, it is our policy that all designs are shown to you before printing will commence to ensure you are satisfied with the design. We will also ask that all artwork is approved in writing (via email or in store), before we commence print production.

 

Q. How long will it be before my order is completed ?

A. Turnaround times vary, product to product, and depending on whether you have provided artwork, or whether we are completing this for you. Turnaround times are stated against each product on this website, these are listed as a guide only, every endeavour is made to stay within these timeframes.

 

PAYMENT METHODS

Q. How do I pay for my goods ?

A. We accept cash, EFT and EFTPOS payments. EFTPOS payments can be made via Visa or Mastercard, instore or over the phone. We do not accept American Express or Bartercard. Cheques will only be accepted at the Managers discretion. Orders placed via our Shopping Cart on this website can be paid for using Pal Pay or credit card.

Q. Will I need to pay up front, or leave a deposit ?

A. All first time customers will be required to pay up front before any graphic design or printing will commence. Subsequent orders may be supplied on a seven day account at the Managers discretion.

For some products and quantities a deposit of 50% may be required before any graphic design or printing commences. This generally applies to orders for stickers, banners, magnets and poly and foil printed cards, please contact us for more details on this.

 

POSTAGE AND HANDLING

Q. Can you arrange to freight my items to me?

A. We certainly can, we have clients Australia wide, using a combination of couriers and Australia Post. If you order online via this website freight will be calculated before you "check out". If you need assistance with freight charges or other details please ring us at your convenience.