WHAT PRODUCTS AND SERVICES CAN NOT JUST BUSINESS CARDS OFFER ME ?

Q. What can you print?

A. We print :

Business cards - Letterhead - Flyers - Post cards - With comps - Envelopes - Notepads - Carbonless Books - Corporate Presentation Folders - Banners - Magnets - Labels -  Calenders - Greeting cards - Invitations - Bookmarks - Posters - CD Covers - Coasters - Pens - Stubby holders and MUCH more - PLUS we do Laminating - Binding and more !

We are NOT Just Business Cards !

DESIGN AND TECHNICAL QUESTIONS

Q. What if I don't have a design of my own ready?

A. We also offer a graphic design service, just phone, email or call in store to discuss your requirements and receive a personlised quote for your design needs.

Q. Can I design my own business cards or other products ?

A. Absolutely. Just email us your design, or call in store with your design on USB or other storage device. Be sure to check with us for Tech Specs for your product to avoid delays.

Q Can i chose the colours I want ?

A Your can chose the colours you want, whether designing the artwork yourself or having us do that for you.

If you are designing the artwork yourself just remember that Pantone, CMYK and RGB are not the same. If you are wanting a very particular colour or shade please contact us for details on how to best match your requirement.

Q Can I be sure the colours in my design will be an exact match for the final printed product ?

A We always endeavour to get the colours as you request them. however in printing MANY factors can influence how the final product looks. This includes the varations in hardware and software used, calibration issues, the type of paper and card stocks used etc. Please note that colours as they appear on screen will not necessarily match the colours in the final printed product, similarly any colour proofs supplied are not an exact match but an indication only.

It should be noted too that colour variations can occur from reprint to reprint, stock to stock, front to back, and job to job. 

Q. What is your preferred file format if I am designing my own artwork ?

A. Ideally we prefer to receive designs in pdf format, in a high resolution, (minimum 300 dpi). A jpeg file may also be suitable, contact us if you require assistance with supplying your artwork to us.

Q. Will I get to see a proof of my design before it is printed ?

A. Yes, it is our policy that all designs are shown to you before printing will commence to ensure you are satisfied with the design. We will also ask that all artwork is approved in writing (via email or in store), before we commence print production.

Q. How long will it be before my order is completed ?

A. Turnaround times vary, product to product, and depending on whether you have provided artwork, or whether we are completing this for you. Turnaround times are stated against each product on this website, these are listed as a guide only, every endeavour is made to stay within these timeframes.

PAYMENT METHODS

Q How do I pay for my goods ?

A We accept cash, EFT and EFTPOS payments. Our EFTPOS payments can be via Visa or Mastercard, instore or over the phone. We do not accept American Express or Bartercard. Cheques will only be accepted at the Managers descretion. Orders placed via our Shopping Cart on this website can be paid for using Pal Pay.

Q Will I need to pay up front, or leave a deposit ?

All first time customers will be required to pay up front before any graphic design or printing will commence. Subequent orders may be supplied on a seven day account at the Managers descretion.

For some products and quantities a deposit of 50 % may be required before any graphic design or printing commences. This generally apples to orders for stickers, banners, magnets and Foil Printed cards, please contact us for more detail on this.

POSTAGE AND HANDLING

Q. Can you arrange to freight my items to me?

A. We certainly can, we have clients Australia wide. If you order online via this website freight will be calculated before you "check out". If you need assistance with freight charges or other details please ring us at your convenience.

TRADING HOURS

Q. Are you open on Saturday mornings?

A. Yes we are open from 9am till 12 noon. See our "Contact Us" page for further hours and other information.